**TERMS AND CONDITIONS OF OST SRLS**
**I. Identification and contact information**
This website is operated by **OST Srls**, based in Italy.
For any information or assistance, you can contact us at the following numbers:
- **Phone:** 39 346 539 3009
- **Email:** ostsardinia@gmail.com
- **Contact form:** available on the website
**II. Nature of the service**
OST Srls provides intermediary services for booking boat excursions, dinghy rentals, and other tourist activities. Detailed information on the services offered is available on our website.
**III. Limitation of Liability**
OST Srls acts as an intermediary between customers and shipping companies. We are not responsible for any delays, cancellations, itinerary changes, accidents, or damages resulting from the services provided by partner companies. Customers accept that the responsibility for providing the service lies with the company operating the excursion.
**IV. User Account and Content Restrictions**
To make a reservation, customers may be required to enter certain information on the booking engine connected to our website. Users must provide truthful and up-to-date information.
**V. Order, prices, payment methods and cancellation**
- **Booking:** Excursions can be booked online through our website. Once the booking is confirmed, the customer will receive an email with the details, depending on the method selected through the connected booking engine.
- **Prices:** The prices listed on the website are in euros and may vary depending on the season and availability. OST Srls reserves the right to change them without notice.
- **Payment Methods:** We accept **Visa, MasterCard, and PayPal**. Payment is required at the time of booking, unless otherwise specified.
- **Cancellation Policy:** Customers may cancel their reservation within **72 hours** of the excursion date for a full refund. Cancellations made after this time may be non-refundable or subject to a penalty, depending on the company providing the service.
**VI. Warranty Information**
As a booking service, we don't offer direct guarantees on purchased services. However, each partner company has its own refund or guarantee policies.
**VII. Right of withdrawal**
Pursuant to the Italian Consumer Code (Legislative Decree 206/2005, Article 59, Letter n), the right of withdrawal does not apply to leisure services, such as excursions with a specific date of use. However, OST Srls offers a flexible cancellation policy as outlined in Section V.
**VIII. Safety information and instructions for use**
All excursions must be conducted in compliance with the safety regulations established by the operating company. Guests must follow the instructions provided by the crew and wear any mandatory safety equipment. OST Srls is not responsible for accidents resulting from improper use of the booked services.
**IX. Changes to the Terms and Conditions**
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective upon posting on the site. Your continued use of the site constitutes acceptance of any changes.
**Last updated:** March 26, 2025
